Contact & FAQ
Look through the FAQ for questions, suggestions or anything that comes into your mind :).
If you can't find the answer, don't be afraid to write us an e-mail.
General questions
How can I delete a poll?
If you created the poll, you can delete it by clicking the red "delete" button. You can only delete your poll when nobody has voted.
How can I delete user-defined answers?
Deleting user-defined answers is not allowed, because it is against our opinion towards freedom of speech. Please think twice when you create your poll whether the "user-defined answers" feature should be allowed or not.
What's the difference between a private and a public poll?
Public polls appear on the discover page and are visible for everyone, including search engines. Private polls are hidden, thus they don't appear on the discover page and only people that have the link to your poll will be able to vote.
What are one-time codes?
One-time codes are made for polls where it is very important that only specific persons can vote and that they can vote only one time. We will generate codes that are unique which are sent to your email address. You have to send these codes to all persons you would like to vote, so that they can use them. This guarantees 100% accuracy.
How can I report offensive polls or answers?
Just send an email to support@smart-polls.net with the link to the poll and tell us which answer is too offensive in your opinion. We will check it and delete the polls or answers if necessary. When we don't find infringing or offensive content we won't delete anything.
Bugs
The website does not work correctly
Try to refresh the page by pressing ctrl + F5 (cmd + F5 if you're on a mac) or by hitting the refresh button. In general, we recommend using latest browsers like Chrome or Firefox.
Still not working? Contact our support at support@smart-polls.net and tell us exactly what's going on.
Still not working? Contact our support at support@smart-polls.net and tell us exactly what's going on.
I found a bug, where can I report it?
Contact our support: "support@smart-polls.net".
Try to explain precisely what is the bug and send a link/screenshot to the page.
Try to explain precisely what is the bug and send a link/screenshot to the page.